Reference

How We Protect Your Privacy on skambet

Your account, payment details and personal information are central to how we operate.

Encryption on all account pagesDANA, OVO, GoPay and QRIS secured separatelySupport available 24/7 to address your concerns
skambet How We Protect Your Privacy on skambet
REACH OUR TEAM

Privacy Concerns? Contact Us Directly

Team online

Live Chat Support

Open the chat bubble in the bottom-right corner of your account dashboard. Our team responds in seconds during lobby hours to address privacy questions, data requests, or account access concerns.

Email Support

Send your privacy request to [email protected] with your account details. We'll respond within 24 hours with next steps for data access, corrections, or deletion inquiries.

Account Settings

Navigate to your profile menu, select Privacy & Security, and review your data preferences, cookie settings, and communication frequency. Changes take effect immediately on all devices.

SECURITY & TRANSPARENCY

How We Keep Your Privacy Protected

Data Encryption

All communication between your device and our servers uses industry-standard SSL encryption. Your payment credentials, identity documents, and account balance are encrypted at rest and never stored in plain text.

Payment Separation

DANA, OVO, GoPay and QRIS transactions are processed through certified payment gateways separate from our main database. Your banking credentials are never held or stored by skambet; only transaction records are logged.

Account Verification

We verify your identity before your first withdrawal using your ID number and a phone call or SMS confirmation. This prevents fraud and ensures only you can access funds or change critical account settings.

Cookie & Tracking Policy

We use cookies to remember your login session, language preference, and game history. You can disable non-essential cookies in your browser settings; doing so may limit lobby features but won't affect account security.

Data Retention Schedule

Account data is kept for your active membership period plus two years after closure for regulatory compliance. You can request deletion of non-essential personal data at any time; we'll confirm completion within 30 days.

Your Rights & Requests

You can request a full copy of your data, ask us to correct inaccurate information, withdraw consent to marketing emails, or inquire how your data is used. Email [email protected] with 'Data Request' in the subject line.

Frequently Asked About Privacy on skambet

We collect your full name, email address, phone number, date of birth, and ID number for verification. During your first deposit, we also record your banking details or the mobile wallet (DANA, OVO, GoPay, QRIS) you choose. This information is used to confirm your identity and process transactions securely.

Payment data is encrypted using 256-bit SSL and stored on separate, PCI-compliant servers. For DANA, OVO, GoPay and QRIS transactions, we never store your credentials; only transaction receipts appear in your withdrawal history. Your banking details are accessible only to you and our compliance team.

We do not sell or rent your personal data. We share information only with payment processors to complete your transactions and with regulators where local law requires it. Any third-party partner signs a confidentiality agreement and uses your data only for the specific purpose outlined in this policy.

Your account dashboard shows a login history with device type, IP address, and timestamp for the last ten sessions. If you see an unfamiliar login, change your password immediately via Settings > Security and contact support at [email protected] to review the activity.

Your account data is archived for two years after closure to comply with financial regulations. During this period, we retain it securely but do not use it for marketing. After two years, personal data is deleted from our active systems unless legal obligations require longer retention.

Log into your account, go to Settings > Privacy & Communications, and uncheck the marketing email box. For cookies, you can disable non-essential tracking in your browser settings. Essential cookies (login, security) cannot be disabled, but your account will remain fully functional.

No. Our cookies track only your activity within the skambet lobby — your game history, language preference, and session state. We do not place tracking pixels on external websites or build profiles of your browsing outside our platform. You can review and clear cookies anytime in your browser settings.